In this conversation, Jared Degnan interviews Michael Chachula, a seasoned technology executive and author of 'The Chachula Method.' They discuss the importance of empathy and authenticity in leadership, particularly in the realm of IT. Michael emphasizes that enterprise IT should be viewed as a framework for enabling business rather than a set of rigid solutions.

Discover why authenticity remains the cornerstone of meaningful digital experiences, how governance structures must evolve to keep AI ethical, and the ways community engagement fuels sustainable innovation. Featuring voices from the Hidden Genius Project and thought leaders shaping the future of content creation, this conversation explores how real-world experiences are crucial to designing technology that aligns with human values.

Personalization at scale takes data - and a lot of it. In this episode we explore types of data that can can be “home grown” to help create ever more powerful and personalized experiences. In particular we dive into the concepts of synthetic and augmented data and their implications for technology and human experience.

In this episode we explore the concept of personas in technology design, emphasizing the evolution from traditional one-dimensional personas to interactive personas that can engage in dialogue.